сервис вопросов и ответовПОЖАЛУЙСТА ПЕРЕВОД СРОЧНО TELEPHONE ETIQUETTE. The techniques of telephoning are very much the same in all countries. Only remember your good
10-11 класс|
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telephone manners: 1. When talking on the telephone – speak clearly, not too fast but not too slowly either. Take your cigarette out of your mouth, and do not shout. If it is a casual or a business talk you need to sound friendly. A smile will make your voice pleasant, friendly, accommodating, and attending. 2. Make sure that your conversation with a busy person is a brief as possible. List key points you want to make in note form before you place the call. Check off each point as the call moves along. Then you will never forget what you wanted to say and will not keep another person on the phone too long. 3. When calling a friend or a person who knows you but does not recognize your voice – do not play a guessing name: “Guess who?”. Announce yourself promptly. 4. When you get a wrong number do not ask: “ What number is this?” It is a good manner to ask: “Is this two-three-four-six?” If not – apologize. 5. If a wrong-number call comes through do not lose your temper. Simply say: “Sorry, wrong number” – and hang up. Do not bang the receiver. 6. Always identify yourself when making a call, especially if you are calling on business: “This is Mrs Smith from the head post-office. Could I speak to Mr Jones?” 7. If you have a visitor, do not carry on a long chat while your visitor tries hard to avoid listening to your conversation. The best thing to do is to say you are busy at the moment.
Roksit
08 окт. 2014 г., 4:52:07 (9 лет назад)
Aniasarokina
08 окт. 2014 г., 5:35:44 (9 лет назад)
Телефонный этикет. Телефонная техника очень схожа во всех странах. Только следует помнить о хороших телефонных манерах: 1 Когда говорите по телефону - говорите четка, не слишком быстро , но и не слишком медленно. Выньте сигарету изо рта и не кричите. Не имеет значения это простой или деловой разговор вы должны говорить в дружеском тоне. Улыбка сделает ваш голос приятным, дружелюбным, услужливым и пирсутствующим (участвующим). 2 Убедитесь, что ваш разговор с занятым человеком кроток насколько это возможно. Составьте список ключевых моментов которые выхотите сделать в краткой форме прежде чем звонить. Проверяйте каждый пункт во время разговора. Тогда вы никогда не забудите что вы хотели сказать и вы никогда не задаржите другого человека за разговором по телефону. 3 Когда звоните другу или человеку который вас знает но не узнал ваш голос - не играйте в угадывание голос "Угадай кто это?". Сразу представьтесь. 4 Когда вы набрали неправильный номер, не спрашивайте "А какой это номер?" Лучше спросить "Это номер 2346?" если нет - то извинитесь. 5 Если кто то постоянно ошибается номером, не выходите из себя. Просто скажите "Извините неправильный номер" и повесте трубку. Не бейте трубку. 6 Всегда называйте себя когда звоните, особенно если ваш звонок деловой: "Это миссис Смит из главного почтового офиса. Могу ли я поговорить с Мистером Джонсом?". 7 Если у вас гость. то старайтесь лдолго не говорить в то время как ваш гость усердно пытается избежать подслушивания вашего разговора. Самое лучшее это сказать что вы сейчас заняты.
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вставить конструкцию there is , there are. перевести предложения на русский язык.
... much water in the swimming-pool
... few students working in the reading - hall at that time
... a little milk in the cup
... few English words on the black-board
In winter... much snow on the ground
образуйте 16 местоимений и переведите их some,any,no,every,body,one,thing,where
например:
some +
body =
somebody - кто-то, кто-нибудь
Кто знает, как это перевести?
"Расформированный гвардейский зенитно-ракетный полк"
Хелп! Надо написать числительные словами на английском! плиз!
They conducted research of public health issues across more than 100 towns and cities all over Russia and interviewed 1600 people aged 18 and above.A 5th of those aged 13 to 16 are overweight.Medicare is intended for people over 65 and the disabled.A man has a 44 percent increased risk of becoming obese after a weight gain in his brother.Be sure to rub all areas of the hands for about 10 to 15 seconds.Almost 57 million people died in 2002, nearly 20 per cent children of less than 5 years of age, and 98 per cent of these deaths occurred in developing countries.
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Read and translate the text. DIFFERENT TYPES OF TELEPHONE SYSTEMS. The word telephone comes from the Greek words tele, meaning
“far,” and phone, meaning "sound," and refers to a telecommunications device that allows the human voice to travel across great distances. There are different types of telephones and corresponding types of telephone systems. The three main types of telephone systems are Plain Old Telephone Service, cellular wireless phones, and Internet
Protocol phones.
Landline telephone systems are part of the Plain Old Telephone Service (POTS), the analog service with copper wiring that is the direct great-grand-baby of the original telephone system courtesy of Alexander Graham Bell. The advantages include standardized equipment, predictable sound quality, and — due to direct connections to the central office of the company — no need to share the system’s capacity with
others. Because switches are in place, creating a private circuit for each phone call, it is also called the Public Switched Telephone Network (PSTN). A new-fangled term, given the recent alternatives, is “landlines.”
Another of the types of telephone systems is for cellular wireless phones, with individual companies having their own networks with varying technology. Like POTS systems, cellular wireless telephone systems are full-duplex systems, meaning that both people on the call can talk at the same time, but cell phones use radio frequencies, rather than copper wire. Though cellular networks began as mobile voice networks only, they now carry both voice and data. Some networks are national,
while others are international, and new technologies are continually in development. The networks known as 3G support not only cell phones, but also netbook computers, smartphones, and wireless modem aircards.
Internet Protocol (IP) telephone systems, also called Voice over Internet Protocol (VoIP), are another group of the telephone systems that are in use in the 21st century. This type of telephone service piggy-backs on existing Internet service, either cable service or DSL broadband. A device called an Analog Telephone Adaptor is the go between that connects whatever phone you happen to have with either your broadband modem – or your router, if you have one.
IP systems can be set up with a single line for both Internet and telephone service, which can save money.
With an Integrated T1 line, instead of being set up for voice, on the one hand, or data, on the other, the T1 line is able to handle both. With Dynamic T1, the line is capable of assigning bandwidth as needed, given the current use.
Management is a process used to achieve certain goals through the utilization of resources: people, money, energy, materials, space, and time.
Administrative management is an approach that focuses on principles that can be used by management to coordinate the internal activities of organizations.
For years, managers have considered decision making to be a pure art. It has been considered an art because a variety of individual styles can be used in approaching and successfully solving the same type of managerial problems in actual business practice. These styles are often based on creativity, judgment, intuition, and the experience rather than on the systematic analytical approach.
However, the environment in which management must operate is changing. A man has long since landed on the moon, and technological advancement dictates the pace of our life. Such advances in technology cannot possibly be made without concurrent advances in the systems of management.
Business and its environment are more complex today than ever before, and the trend toward increasing complexity is continuing. So making decisions today is much more complicated than in the past for three reasons. First, the number of alternatives is usually much larger. Second, the consequences of the decisions are more difficult to predict due to increased uncertainty. Finally, the cost of making errors has become larger and larger, mainly due to the size of operations, automation, and a resulting chain - reaction situation in which the impact of an error may be felt on many places due to complex interrelationships.
To illustrate how critical the impact of a single error can be, consider the following example. In the early 80s, the management of Polaroid decided to invest millions of dollars in developing a new camera, SX-70. The justification for the huge investment was the anticipation of large profits from the sale of film for the camera. On July 2, 1985, the Dow Jones Industrial Average plunged almost 16 points and closed at a low for the year of 790. The major contributor to the fall was the drop in Polaroid, a once highly priced glamour issue that fell ll3/g points, a decline of 32 percent, in a single day! The drop was attributed to an announcement that the sales of SX-70 film were only one third of the company's projections. The plunge reduced the value of Polaroid shares by more than 360 million USD overnight! The impact was so significant that even though Polaroid did not file for the bankruptcy, its earnings declined for several years.
Managers must become more sophisticated - they must learn to utilize new tools and techniques that are being developed in their field. No one can imagine a successful physician using the medicine and equipment of the turn of the century. Yet, in management, one can find executives using management tools of that time.
ТASK
1. Say whether it is true or false.
1. Administrative management is the ratio of the organization's productivity and the organization's structure.
b)Management is a process used to achieve certain goals through the utilization of resources.
c)The environment in which administrative management must operate is stable.
d)Today managerial decision making trends towards increasing simplicity.
e)In the early 60s, the management of Polaroid decided to invest millions of dollars.
f)Managers must learn to utilize new tools and techniques that are being developed in their field.
2. Finish the sentences:
1. For years, managers have considered decision making .. .
2. Such advances in technology cannot possibly be made without concurrent advances …. .
3. So making decisions today is much more complicated … .
4. First, the number of alternatives is .
5. Second, the consequences of decisions are more difficult to predict ….
GRAMMAR
1. Choose the correct answer.
1 He is ...C... man in the world.
A tall B taller C the tallest
2 I am …... than my sister.
A old B older C the oldest
3 This picture is …... of all.
A good B better C the best
4 My car was …... than yours.
A expensive B more expensive C the most expensive
5 This is …... film I've ever seen.
A boring B more boring C the most boring
6 Dan is not as ……. as Henry.
A thin B thinner C the thinnest
7 My shopping bag is as ... as yours.
A heavy B heavier C the heaviest
8 I think History is a(n) .. subject.
A interesting B more interesting C the most interesting
9 England is very …... in winter.
A cold B colder C the coldest
10 Trains are ….. than bicycles.
A fast B faster C the fastest
2. Underline the correct word.
1 She looked at me angry/angrily this morning.
2 He got dressed quick/quickly as he was late.
3 The fish had a strong/strongly smell.
4 She spoke to her friend soft/softly.
5 This salad tastes good/well.
6 That chair is quite comfortable/comfortably to sit on.
7 He sounded very unhappy/unhappily on the phone.
8 I feel sad/sadly today.
9 She is a very clever/cleverly student.
10 She crossed the road safe/safely.
составьте 5 вопросов по английски по тексту Great Britain is the name of the largest island of the British Isles and it is made up of England, Scotland and
Wales, it doesn't include Northern Ireland. Geographically, the island of Great Britain is subdivided into two main regions – Lowland Britain and Highland Britain. Lowland Britain comprises southern and eastern England. Highland Britain consists of Scotland, most of Wales, the Pennies, and the Lake District. The People Chain extends southward from the Cheviot Hills into the Midlands. The chief rivers of Great Britain are: the Severn, the Avon, the Thames and some others. There are many lakes of Great Britain. The coasts of England are washed by the North Sea the Irish Sea, the English Channel and the Strait of Dover. Scotland includes the Hebrides off the west coast, and the Orkney and Shetland Island off the north coast. It is bounded by the North Sea in the east. The Highlands of Scotland are among the oldest mountains in the world. Most of the population of Scotland is concentrated in the Lowlands. Here on the Clyde, is Glasgow, Scotland’s biggest city. Wales is a highland country of old, hard rocks. North Wales is a country of mountains and deep valleys. South Wales is a land of high hills and wide valleys. The pride of Wales in scenery is Snowdonia a region of high mountains. Snowdon is the highest mountain in England and Wales.
составьте 5 вопросов на английском и попытайтесь задействовать все 4 вида вопроса Great Britain is the name of the largest island of the British Isles and
it is made up of England, Scotland and Wales, it doesn't include Northern Ireland. Geographically, the island of Great Britain is subdivided into two main regions – Lowland Britain and Highland Britain. Lowland Britain comprises southern and eastern England. Highland Britain consists of Scotland, most of Wales, the Pennies, and the Lake District. The People Chain extends southward from the Cheviot Hills into the Midlands. The chief rivers of Great Britain are: the Severn, the Avon, the Thames and some others. There are many lakes of Great Britain. The coasts of England are washed by the North Sea the Irish Sea, the English Channel and the Strait of Dover. Scotland includes the Hebrides off the west coast, and the Orkney and Shetland Island off the north coast. It is bounded by the North Sea in the east.
проверьте грамматику и исправьте ошибки. The interaction of different management systems can lead to serious problems. Management syste
m in Russia, England and Germany is formed in different historical conditions. The differences in the culture of work are the most dangerous enemy for collaboration. If a company fails to cooperate with a foreign partner, it's bad for the status of the company, which must compete in the market.
The head is the expert.
The first problem understands the different ways to advancement on a career ladder. It affects quality of a management. If Germany's leaders believe that they earn credibility through their "expert knowledge", the Russian managers rely on personal connections. This is the problem duty performance. I believe that the most effective way to solve this problem is to introduce a common standard of knowledge managers. I insist on the fact that the manager should not only be a good leader, but a good performer.
Relation to innovations.
The second problem is the point that some of the management systems are not able to adapt quickly to new conditions. This is more pronounced in the German system of management. If cooperation is necessary to the company, you should apply to specifics of culture of their partners with respect. You will not be rushed business partners, because that you show that you do not respect their culture.
In the conclusion, I would like to note that there are no hard barriers for collaboration with foreign companies. Middle managers need to know the culture of his business partner and to be able give in. Managers need to be a "cultural chameleon" and mobile experts.
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